Quest Geelong Central

Scope of Work:

1. Receive and decant shipping containers containing FF&E items, confirm stock quantities, and store in our Melbourne warehouse.
2. Conduct full site inspections and prepare dilapidation reports ahead of deliveries from our warehouse and client-sourced suppliers.
3. Full unpack and placement of installed items including bedheads, artwork, mirrors, and TVs, as well as FF&E items such as sofas, TV units, desks, dining tables, chairs, bedsides, and OSE.
4. Coordinate with both Quest and design project managers to ensure rooms are set to Quest standards and align with the designer’s vision.
5. Carry out final clean and inspection of the property before walk-through with clients — ensuring everything is positioned correctly, connected and working, stickers removed, and all items presentation-ready for the first guests.

Challenge:

1. Limited ground floor space for receiving and storing items. Access was restricted to a steep ramp leading to a confined staging area.

Solution:

We worked closely with the builder and on-site Quest team to implement a streamlined process — prepping items directly from the truck and uplifting them immediately to the designated floors. This avoided the need to repeatedly move large, heavy items up and down the steep ramp.